Returns & Exchanges

At Our Generation, we want you to love your fashion finds, which is why we offer a 30-day hassle-free return window for all items in original, unworn condition. If your purchase isn't quite right, our simple process ensures a quick exchange or full refund to your original payment method.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging, ensuring all tags are attached and a copy of the packing slip is included.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days.